Hardware & Software Faults

1. My App has crashed what should I do?

There are many reasons that an App may crash. Follow these instructions to rectify the problem:

http://www.apple.com/support/ipad/assistant/application/

If your iPad has frozen or become unresponsive, follow these instructions:

http://www.apple.com/support/ipad/assistant/ipad/

2. I do not have Wi-Fi but want to download on 3G. Is this possible?

We strongly advise against downloading an entire magazine via 3G. A magazine can be as large as 200-300MB so we recommend that you use Wi-Fi. For more information on how to connect your iPad to a Wi-Fi connection please use the following instructions:

http://www.apple.com/uk/support/ipad/assistant/wifi/

Please note: Your 3G network provider may also charge you for data used over a 3G connection. If you are unsure about your data usage policy please contact your network provider.

Still have a question?

If we have not been able to answer your question, please e-mail ipcdigital@quadrantsubs.com.